Terms & Conditions

By placing an order with joybakery.in, a customer (buyer), herein referred to as "I", agrees to the following sales terms and conditions:

  • I have read and understood the policies at joybakery.in.

  • I have agreed to pay joybakery.in in full amount for my order including shipping, handling and tax if applicable. Otherwise, the items I purchase remain as the property of joybakery.in. I am responsible for any legal expense toward collecting debts.

  • I agree that I’ll pay for shipping any item(s) back to joybakery.in for defective products or refund purposes unless it is a result of joybakery.in mistake that does NOT include errors made by shipping companies.

  • joybakery.in is not responsible for any damage or loss of time, profit or money as a result of using products purchased from joybakery.in web site information, and advice by phone, web site surfing, or e-mail.

  • I will not intentionally cause any damage to joybakery.in physically, financially or in reputation.

  • I will pay the Penalty for cheque bounce Rs. 300/- per chq and 18% per annual interest will be payable on bounced cheque amount from the date of bounce to the date of realization.

  • Subject to the Jurisdiction of Tuticorin Court

  • Goods once sold will not be taken back unless prior written consent of joybakery.in is given.

  • The customer shall check the product ordered at the time of delivery no claims shall    be entertained by joybakery.in on any grounds what so ever thereafter.

  • Orders are accepted from around the World, for deliveries only in Select Cities of India.

  • Unavailability of the recipient, for any reason will be treated as cake delivered.

  • All cakes are delivered in boxes.

Dispatch Policy -

  • Material(s) will be dispatched on the specified date mentioned while placing the order.

  • Material will be hand delivered.

  • For your own protection do not send cash by courier.

  • Prices inclusive of VAT and shipping charges.

  • Please check your Bill totals to ensure that there are no errors.

Cancellations and refund Policy -

In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. On cancellation of an order after it has been processed/approved by joybakery.in, the cancellation charges will become applicable @ flat rate of 15% of the order value. joybakery.in has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by joybakery.in and accept joybakery.in decision regarding the cancellation. Products once dispatched cannot be returned. There will not be any refund of money in case of incorrect recipient's Shipping Address / Telephone Number. Nothing herein will prevent you from returning the product pursuant to rights available to you under applicable law. In the case of refund, Payment will be credited back in the same account within 7 working days.