Effective Date: November 11, 2025
JOY PASTRIES ("we," "us," or "our") operates the local e-commerce and delivery service in Thoothukudi, Tamil Nadu. This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, or make a purchase from our website (the "Service").
We collect information from you when you interact with our Service. This data is necessary to process your orders and provide effective delivery services.
When you place an order, create an account, or contact us, you provide us with:
Contact Information: Name, email address, phone number.
Order and Delivery Information: Full delivery address (including landmarks/pin code), order details, and payment information (processed securely by third-party payment processors).
Account Information: Username and password (if you create an account).
When you browse our site, we automatically collect certain information, such as:
Usage Data: IP address, browser type, operating system, and pages you viewed.
Cookies and Tracking: We use cookies to remember your cart items, preferences, and session information.
We use your collected information for the following purposes:
Order Fulfillment: To process your transactions, manage payments, and physically deliver your orders (cakes, food, beverages) to the specified address.
Communication: To send you updates regarding your order status, delivery tracking, and to respond to your inquiries.
Service Improvement: To analyze site usage, improve the functionality of our e-commerce platform, and enhance our menu offerings.
Marketing (Only with Consent): To send you promotional emails about new menu items, special offers, or events, if you have opted in to receive them.
We only share your personal information with third parties necessary to operate our business and fulfill your order:
Payment Processors: Your payment information is securely shared with third-party payment gateways (e.g., Razorpay, PayU, etc.) to process transactions. We do not store sensitive credit card details on our servers.
Delivery Personnel: Your name, phone number, and delivery address are shared with our in-house or third-party delivery partners to ensure your order reaches you.
Service Providers: We may share information with companies that provide website hosting, data analysis, or marketing services on our behalf.
We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Depending on your location, you may have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccurate personal data we hold about you.
Opt-Out: Opt-out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails.
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Effective Date" above.
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
JOY PASTRIES
Phone: 9500300086
Email: getjony@gmail.com
Address: Thoothukudi, Tamil Nadu, India
Insert your specific contact details in Section 7.
Consult a legal professional to ensure compliance.
Determine which payment processors and delivery partners you will mention, if any, in Section 3.